PRIVACY
POLICY
VISION BROKERS PTY LTD – PRIVACY POLICY
Vision Brokers Pty Ltd ABN 57 253 499 371 (we, us or our), understands that protecting your personal information is important.
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us when we assist our clients in business sales, strategic business exits, mergers, and acquisitions consulting services (Clients) or when you use the website located at https://www.vbaaustralia.com.au or digital marketing opportunities to assist you to find business opportunities (Buyers) (together with our Services) or when otherwise interacting with you.
The information we collect
Personal information: is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.
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The types of personal information we may collect about you include:
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As a Client:
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your name;
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your contact details, including email address, street address, and/or telephone number;
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your date of birth;
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your payment details;
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the organisation your work for and information relating to your business including financial information and details of employees;
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your preferences and/or opinions and other information you provide to us, including through feedback, customer surveys, or otherwise;
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additional personal information that you provide to us, directly or indirectly, through your use of our Services, associated applications, associated social media platforms and/or accounts from which you permit us to collect information;
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your sensitive information as set out below; and
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any other personal information requested by us and/or provided by you or a third party;
As a potential Buyer:
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your name; and
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your contact details, including your email address and/or telephone number; and
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your date of birth;
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your payment details;
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your preferences and/or opinions and other information you provide to us, including through feedback, customer surveys, or otherwise;
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additional personal information that you provide to us, directly or indirectly, through your use of our Services, associated applications, associated social media platforms, and/or accounts from which you permit us to collect information;
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your sensitive information as set out below; and
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any other personal information requested by us and/or provided by you or a third party.
When you visit our website:
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your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries, and/or browsing behaviour;
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details of services we have provided to you and/or that you have enquired about, and our response to you;
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support requests submitted to us and our response to you;
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information about your access and use of our Services, including through the use of Internet cookies, your communications with our online Services, the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider; and
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any other personal information requested by us and/or provided by you or a third party.
Sensitive information: is a sub-set of personal information that is given a higher level of protection. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information, or biometric information. We do not actively request sensitive information about you (as a Client, potential Buyer, or user of our website). If at any time we need to collect sensitive information about you, unless otherwise permitted by law, we will first obtain your consent and we will only use it as required or authorised by law.
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How we collect personal information
We collect personal information in a variety of ways, including:
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Directly: We collect personal information which you directly provide to us, including when you sign up to us as a Client or as a potential Buyer or user of our website, through the ‘contact us’ form on our website or when you request our assistance via email, or over the telephone.
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Indirectly: We may collect personal information which you indirectly provide to us while interacting with us, such as when you (as a Client, potential Buyer, or user of our website) use our website, in emails, over the telephone, and in your online enquiries.
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From third parties: We collect personal information from third parties, such as, in the case of a Client, your solicitor/ accountant/ business customers and in any user of our website, details of your use of our website from our analytics and cookie providers and marketing providers. See the “Cookies” section below for more detail on the use of cookies.
Why we collect, hold, use and disclose personal information
As a Client or as a potential Buyer:
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to provide our Services to you;
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to contact and communicate with you about our Services, including in response to any support requests you lodge with us or other enquiries you make with us;
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for internal record keeping, administrative, invoicing and billing purposes;
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for analytics, market research and business development, including to operate and improve our Services and associated applications;
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to comply with our legal obligations and resolve any disputes that we may have; and/or
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if otherwise required or authorised by law.
When you visit our website:
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to provide our website to you;
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to contact and communicate with you about any enquiries you make with us via our website;
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to comply with our legal obligations and resolve any disputes that we may have; and/or
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if otherwise required or authorised by law.
Personal information: We may collect, hold, use and disclose personal information for the following purposes:
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to provide our Services to you, including advertising your business if you are a Client, providing you with potential business opportunities if you are a Buyer, assessing your application for purchase if you are a potential Buyer, managing negotiations between Clients and potential Buyers;
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to contact and communicate with you about our Services, including in response to any support requests you lodge with us or other enquiries you make with us;
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to enable you to access and use our website;
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for internal record keeping, administrative, invoicing, and billing purposes;
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for analytics, market research, and business development, including to operate and improve our Services, associated applications;
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for advertising and marketing, including to send you promotional information about our Services and other information that we consider may be of interest to you;
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to comply with our legal obligations and resolve any disputes that we may have;
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if you have applied for employment with us; consider your employment application; and
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if otherwise required or authorised by law.
Our disclosures of personal information to third parties
We may disclose personal information to:
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if you are a Client, we may disclose your personal information to Buyers who have inquired about a business opportunity with you or in respect of which we consider you may be interested in doing business with;
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if you are a potential Buyer, we may disclose your personal information to Clients in respect of whom you have inquired about a business opportunity with you or in respect of which we consider you may be interested in doing business with;
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third party service providers for the purpose of enabling them to provide their services, to us, including (without limitation) IT service providers, data storage, web-hosting and server providers, email marketing providers, debt collectors, couriers, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators. We use SalesForce CRM and Drop Box as our IT storage providers;
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our employees, contractors, and/or related entities;
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our existing or potential agents or business partners;
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anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
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courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
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courts, tribunals, regulatory authorities, and law enforcement officers, as required or authorised by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
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third parties to collect and process data, such as Google Analytics (To find out how Google uses data when you use third-party websites or applications, please see www.google.com/policies/privacy/partners or any other URL Google may use from time to time), Facebook Pixel or other relevant analytics businesses; and
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any other third parties as required or permitted by law, such as where we receive a subpoena.
Google Analytics: We have enabled Google Analytics Advertising Features including Remarketing Features, Advertising Reporting Features, Demographics and Interest Reports, Store Visits, Google Display Network Impression reporting. We and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together.
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You can opt out of Google Analytics Advertising Features including using a Google Analytics Opt-out Browser add-on found here. To opt-out of personalised ad delivery on the Google content network, please visit Google’s Ads Preferences Manager here or if you wish to opt-out permanently even when all cookies are deleted from your browser you can install their plugin here. To opt-out of interest-based ads on mobile devices, please follow these instructions for your mobile device: On android open the Google Settings app on your device and select “ads” to control the settings. On iOS devices with iOS 6 and above use Apple’s advertising identifier. To learn more about limiting ad tracking using this identifier, visit the settings menu on your device.
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Overseas disclosure
While we store personal information in Australia, where we disclose your personal information to the third parties listed above, these third parties may store, transfer or access personal information outside of Australia, including but not limited to, the United States, Germany, Japan, the United Kingdom, and France.
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Unless we seek and receive your consent to an overseas disclosure of your personal information, we will only disclose your personal information to countries with laws that protect your personal information in a way that is substantially similar to the Australian Privacy Principles and/or we will take such steps as are reasonable in the circumstances to require that overseas recipients protect your personal information in accordance with the Australian Privacy Principles.
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Your rights and controlling your personal information
Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.
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Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
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Restrict and unsubscribe: To object to processing for direct marketing/unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
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Access: You may request access to the personal information that we hold about you. An administrative fee may be payable for the provision of such information. Please note, in some situations, we may be legally permitted to withhold access to your personal information. If we cannot provide access to your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal. If we can provide access to your information in another form that still meets your needs, then we will take reasonable steps to give you such access.
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Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, out of date, incomplete, irrelevant, or misleading. Please note, in some situations, we may be legally permitted to not correct your personal information. If we cannot correct your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal.
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Complaints: If you wish to make a complaint, please contact us using the details below and provide us with the full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint. If you are not satisfied with our response, you also have the right to contact the Office of the Australian Information Commissioner.
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Storage and security
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss, and unauthorised access, modification, and disclosure.
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While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information are carried out at your own risk.
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Cookies
We may use cookies on our website from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online website and allow third parties, such as Google, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online website with personal information, this information may be linked to the data stored in the cookie.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Links to other websites
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Our website may contain links to other party’s websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.
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Personal information from social network accounts
If you connect with us via a social network account, such as Facebook or Google, we will collect your personal information from the social network. We will do this in accordance with the privacy settings you have chosen on that social network.
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The personal information that we may receive includes your name, ID, user name, handle, profile picture, gender, age, language, list of friends or follows, and any other personal information you choose to share.
We use the personal information we receive from social networks for marketing and advertising purposes. If you agree, we may also use your personal information to give you updates on the social network which might interest you. We will not post to your social network without your permission.
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Where we have accessed your personal information through your Facebook account, you have the right to request the deletion of personal information that we have been provided by Facebook. To submit a request for the deletion of personal information we acquired from Facebook, please send us an email at the address at the end of this Privacy Policy and specify in your request which personal information you would like deleted. If we deny your request for the deletion of personal information, we will explain why.
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Amendments
We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.
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For any questions or notices, please contact us at:
Vision Brokers Pty Ltd ABN 57 253 499 371
Email: info@vbaaustralia.com.au
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Last update: 21 February 2022
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VISION BROKERS PTY LTD – PRIVACY COLLECTION NOTICE
This Privacy Collection Notice describes how Vision Brokers Pty Ltd ABN 57 253 499 371 (we, us or our) collect and handle your personal information when you [Option 1: sign up as a client to receive our consulting services relating to business sales, strategic business exits, mergers, and acquisitions consulting services] / [Option 2: sign up as a potential buyer of a business advertised for sale on our website] / [ Option 3: when you apply for a role with us] (our Services).
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We collect personal information from you and/or from third parties, [Option 1: including if you sign up as a client to receive our consulting services, your solicitor/ accountant/ business customers] /[ Option 3: your referees] and our cookie and analytics providers, so that we [Option 1: provide our consulting services to you] / [Option 2: respond to your enquiry or assist you to find business opportunities] / [Option 3: assess your application] and for related purposes set out in our Privacy Policy above.
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We may disclose this personal information to third parties, including [Option 1: if you are a client, potential buyers] / [ Option 2: if you are a potential buyer, our clients], our related entities, any third parties engaged by us and acting on our behalf (including our web-hosting and server providers SalesForce CRM and DropBox) and as otherwise set out in our Privacy Policy (linked above).
While we store personal information in Australia, where we disclose your personal information to the third parties listed above, these third parties may store, transfer or access personal information outside of Australia, including but not limited to, [JH3] United States, Germany, Japan, United Kingdom, and France.
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If you do not provide your personal information to us, it may affect our ability to provide our Services to you and your use of our Services.
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Please see our Privacy Policy (linked above) for more information about how we collect, store, use, and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process.
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If you have questions about our privacy practices, please contact our Privacy Officer by email at: info@vbaaustralia.com.au
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By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this privacy collection notice.
If the description of services is appropriate for MyBizsale.com.au and the types of information collected are the same, you can replicate this Privacy Collection Notice for that business by changing the entity name. We are happy to help with this if needed!
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The notice is to be used in addition to a privacy policy and is to be provided before collection, at the time of collection, or if neither of those are practicable, as soon as practicable after collection. It should be about a specific collection. For this reason, you may have more than one collection notice. I have included some example collection descriptions but these should be tailored to address specific collections. We are happy to help with this if needed!